When running a business it is likely that most of your day-to-day tasks are performed on a computer or by people who need to use technology in some way or another. So when you need tech support, who do you turn to?
Having an IT team under the same roof can be helpful but also very costly. Especially when you consider they may not be required 24/7. One great solution is to use a remote team of IT professionals. Read on to find out the top 5 reasons to outsource your IT requirements!
1. Reduced Costs
Using an outsourced IT service provider allows you to have greater control of your spending, completely avoiding the fixed cost of in-house employees. By having an external company handle your IT support queries, you only pay for what you need, when you need it.
2. Access to skills and knowledge
An internal team of employees with isolated knowledge of your business can rarely compete with the expanded understanding and skills offered by dedicated IT support professionals. Having previously encountered the majority of IT problems across a wide range of industries, you can ensure that your IT needs are resolved efficiently by an outsourced IT service provider.
3. Reduced employee workload
Using an outsourced IT service provider means your employees are never stuck trying to troubleshoot their own computer problems again. This frees up their time and resources so that they can focus their energy on tasks directly related to their role.
4. Improved business focus
Switching to an outsourced IT service provider takes the complexity out of making important IT decisions that could impact your productivity and distract you from your core business. With a remote IT support team, you gain the peace of mind knowing that any technology problems will be resolved as they occur, leaving you time and energy to focus on your business.
5. Ability to compete
Larger competitors to your business usually have the financial resources allowing them to access a dedicated IT department within their business. Outsourcing your IT needs to an external service provider can provide you with the same level of support and knowledge for a fraction of the cost, allowing you to compete directly on other aspects of your business.
Looking for an outsourced IT service provider for your business?
If you are considering outsourcing your IT or just need ad-hoc technical support on a case-by-case basis, don’t hesitate to contact BitPix! Our technicians are available on 0401 946 604, via live chat and through email.
Get in touch and see how we can help provide your business with quick, cost-effective IT support today!